FAQ

What is an eSIM?

An eSIM is a digital SIM card that is embedded in your mobile device. It is an alternative to a physical SIM card, which you have to insert and remove from your phone. With an eSIM, you can activate a mobile network without putting in a physical SIM card.

What is the difference between an eSIM and a SIM?

An eSIM serves the same purpose as a physical SIM card, but it is built in and works 100% digitally. You cannot physically remove it since it is already embedded in your phone hardware, and you do not need to insert a new one to connect to a mobile network.

What can I do with an eSIM?

You can do the same things with an eSIM as you would a traditional SIM, including connecting to a mobile network, browsing the internet, using your favorite apps, and using internet-based calling and messaging apps like WhatsApp.

What are the benefits of using a FlyEsim.me eSIM?

There are several benefits of using a FlyEsim.me eSIM to stay connected when you travel.

• Choose from eSIMs for 200+ countries and regions worldwide.
• Stay connected with local, regional, and global eSIM plans.
• Instantly connect to a mobile network at your destination.
• Say goodbye to expensive roaming charges.
• Store multiple eSIM data plans on your device.
• Running out of data? Easily buy another plan or top up where available.

Which devices support eSIMs?

You will need to check if your device is eSIM-compatible before you can use an eSIM. Most newer versions of smartphones, tablets, and wearable devices support eSIMs, but it is always best to verify with your device manufacturer. You can review our list of eSIM-compatible devices here.

Where can I buy an eSIM?

You can buy an eSIM from an eSIM provider like FlyEsim.me. An eSIM from us can replace the SIM card in your phone for mobile data while you travel.

How do I install a FlyEsim.me eSIM?

Installing a FlyEsim.me eSIM only takes a few minutes. You can follow our step-by-step installation guide for your device.

Can I use a SIM and eSIM at the same time?

You sure can. You do not need to remove your phone SIM card to use an eSIM at the same time. With Dual SIM technology, you can use them together. Many travelers use an eSIM to stay connected while continuing to receive OTPs, messages, and calls on their home line.

Can I install multiple eSIMs on one device?

Yes, you can activate and use multiple eSIMs on your device. This can be helpful when traveling to multiple countries or when you have personal and business lines to keep separate. Some devices can only hold a certain number of eSIMs, so check with your device manufacturer.

What if I run out of eSIM data?

With a FlyEsim.me eSIM, you can track your usage in your account where usage data is available. Running low? You can purchase another package or top up plans that support top-ups.

Can I make a phone call with an eSIM?

If you have an eSIM with call and text services, it may include local or international calling and SMS. If your eSIM is data-only, you can use internet-based calling apps like WhatsApp or FaceTime without roaming.

Can I use the same eSIM in another country?

It depends on the type of eSIM you purchased. A local eSIM gives you coverage in a single country. A regional eSIM gives you coverage across several countries in a region. A global eSIM gives you coverage across several countries around the world.

Can I set up a personal hotspot with an eSIM?

Yes, You can set up a personal hotspot with an eSIM once it is active on your device and share your internet connection with other devices.

Can I turn off an eSIM?

Yes, you can. Your eSIM is typically displayed as a secondary line on your device, and you can enable or disable it in your smartphone settings.